THANK YOU FOR CHOOSING NOBIS

Enjoy complimentary Standard shipping on all orders. All addresses within Canada are shipped via UPS courier service. Please note that we do not ship to PO boxes or freight forwarding companies (containers).

HOLIDAY RETURN POLICY

Orders placed from November 15, 2023 to December 6, 2023 are eligible for return or exchange until January 7, 2024. All orders placed on December 7, 2023 and after will follow our standard 30-day return policy.

STANDARD SHIPPING

Please allow approximately 3-6 business days for delivery of your order.

PLEASE NOTE:

Please allow 1-2 business days for your order to be processed, before it is dispatched by UPS. Delivery timelines commence up to two business days following the date of purchase.

All orders are processed and delivered Monday through Friday, excluding holidays.

Some rural addresses may take longer for delivery.

RETURN POLICY

Complimentary return labels are provided within 30 days of your purchase for all eligible items in original condition and packaging. To initiate a return, please click the link below. Input your order details within 30 days of your purchase date, and a pre-paid return shipping label will be sent to your email.

CLICK HERE TO START A RETURN

Please note all reduced price items and collaboration products are final sale and are not eligible for return or exchange.

Please note all Legacy products are final sale and are not eligible for return or exchange.

Orders may be cancelled before they are processed, typically within 24 hours. Once an order has been sent for fulfillment it can not be cancelled and a return must be initiated.

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